Verified Review
Anonymous Client
Kaila was a great blend of kindness and tenacity. Ultimately, I got exactly what I was asking for.
I was in a challenging situation when I separated from my partner, and he wasn't paying child support. We didn't have a formal agreement in place, and with COVID and lockdowns complicating everything, I decided it was time to get some legal structure. It was incredibly frustrating, both emotionally and logistically, not knowing where I stood or what his obligations were.
My mom's neighbour, who's also a lawyer but not in family law, recommended the Family Law Group. She'd heard good things about them, and I'd known someone else who had a positive experience with the firm, so I figured I'd give them a call.
The first person I spoke to on the phone was very kind. They quickly matched me with my lawyer, and from our first consultation, I felt a bit more at ease. She was personable and genuinely seemed to care about the issue I was facing. It wasn't just about the legalities; she made me feel heard and understood, which was huge, especially given how stressful the situation was.
The process of retaining her was straightforward. My lawyer laid out her rates clearly, which I appreciated. No surprises, just straight talk. What I found particularly impressive was the firm's professionalism. Everyone I dealt with, from the admin staff to Wendy on the accounting side, was pleasant and efficient. They were always prompt in their responses and clear with their explanations.
My lawyer was a great blend of kindness and tenacity. She knew her stuff and wasn't afraid to tell me straight up if what I was asking for was unrealistic or out of step with current court trends. Her guidance was priceless. She kept things on track and focused, and never did I feel like she was dragging things out to rack up billable hours, which sadly seems to be a common concern with some lawyers.
Communication was another strong point. Every email was acknowledged, and every question answered quickly. If she wasn't available, her team would either help or let me know when she'd get back to me. It felt seamless and efficient, which alleviated a lot of stress on my end.
In terms of results, it was a long road—about four years in total—but that had more to do with my ex dragging things out than anything on our side. Ultimately, I got exactly what I was asking for: a legally formalized custody and child support agreement. It was a massive weight off my shoulders, knowing I had legal recourse if my ex didn't keep up his end of the bargain.
I'd say if you're on the fence about which firm to go with, you can't go wrong with the Family Law Group. My lawyer, especially, is not just a fantastic lawyer but a genuinely caring person who knows how to balance legal rigour with empathy. The whole team there backs each other up, making the process as stress-free as possible given the circumstances. They may not be the cheapest around, but as the saying goes, you get what you pay for, and with them, you get quality and peace of mind.
Anonymous Client
My mom's neighbour, who's also a lawyer but not in family law, recommended the Family Law Group. She'd heard good things about them, and I'd known someone else who had a positive experience with the firm, so I figured I'd give them a call.
The first person I spoke to on the phone was very kind. They quickly matched me with my lawyer, and from our first consultation, I felt a bit more at ease. She was personable and genuinely seemed to care about the issue I was facing. It wasn't just about the legalities; she made me feel heard and understood, which was huge, especially given how stressful the situation was.
The process of retaining her was straightforward. My lawyer laid out her rates clearly, which I appreciated. No surprises, just straight talk. What I found particularly impressive was the firm's professionalism. Everyone I dealt with, from the admin staff to Wendy on the accounting side, was pleasant and efficient. They were always prompt in their responses and clear with their explanations.
My lawyer was a great blend of kindness and tenacity. She knew her stuff and wasn't afraid to tell me straight up if what I was asking for was unrealistic or out of step with current court trends. Her guidance was priceless. She kept things on track and focused, and never did I feel like she was dragging things out to rack up billable hours, which sadly seems to be a common concern with some lawyers.
Communication was another strong point. Every email was acknowledged, and every question answered quickly. If she wasn't available, her team would either help or let me know when she'd get back to me. It felt seamless and efficient, which alleviated a lot of stress on my end.
In terms of results, it was a long road—about four years in total—but that had more to do with my ex dragging things out than anything on our side. Ultimately, I got exactly what I was asking for: a legally formalized custody and child support agreement. It was a massive weight off my shoulders, knowing I had legal recourse if my ex didn't keep up his end of the bargain.
I'd say if you're on the fence about which firm to go with, you can't go wrong with the Family Law Group. My lawyer, especially, is not just a fantastic lawyer but a genuinely caring person who knows how to balance legal rigour with empathy. The whole team there backs each other up, making the process as stress-free as possible given the circumstances. They may not be the cheapest around, but as the saying goes, you get what you pay for, and with them, you get quality and peace of mind.
Anonymous Client
Contact Details
Family Law Group
1579, Hyde Park Road
London, ON, N6H 5L4
Phone: (519) 672-5953