Verified Review
Anonymous Client
Their combination of expertise and human touch left me feeling supported.
When my husband and I decided to separate after 40 years, I felt it was time to get legal advice to make sure my plans and expectations were realistic. I knew the process could be challenging, so I wanted to find a law firm that I could trust. I came across the Family Law Group because I drove past it regularly, and after a quick internet search, I learned more about them. The firm's website was professional, and the fact that it was mostly women appealed to me. Their location was convenient, and parking was included, which made things easier.
My initial call with the firm was pleasant. The person I spoke to was efficient and empathetic, asking all the right questions and setting me up for an appointment with Caitlin Reid. During my in-person consultation with Caitlin, my first impression was that she seemed young, but I quickly realized she was knowledgeable, straightforward, and compassionate. She explained the necessary steps and reviewed my case with a clear and practical mindset. I appreciated her honesty about what was feasible and what wasn't.
The retainer process was explained to me, and although I initially misunderstood it to be the total cost, Caitlin clarified everything as we moved forward. In all my interactions with Caitlin, her professionalism was phenomenal. She was always organized and on top of the details, which kept me at ease.
Communication was superb. Julie, her administrative assistant, was excellent about keeping in touch and updating me about any progress or delays. Caitlin and Julie made sure I never felt like I was left in the dark, which was comforting, especially during such a significant life change. I felt well cared for and knew they had my best interests at heart.
Working with the Family Law Group was straightforward. I felt respected and understood without unnecessary complications or delays. In the end, Caitlin achieved the outcome I hoped for, and the settlement was fair. Caitlin and her team made the process easier, even though it was not simple. Their combination of expertise and human touch left me feeling supported and empowered, ready to move forward with the next chapter of my life.
Anonymous Client
My initial call with the firm was pleasant. The person I spoke to was efficient and empathetic, asking all the right questions and setting me up for an appointment with Caitlin Reid. During my in-person consultation with Caitlin, my first impression was that she seemed young, but I quickly realized she was knowledgeable, straightforward, and compassionate. She explained the necessary steps and reviewed my case with a clear and practical mindset. I appreciated her honesty about what was feasible and what wasn't.
The retainer process was explained to me, and although I initially misunderstood it to be the total cost, Caitlin clarified everything as we moved forward. In all my interactions with Caitlin, her professionalism was phenomenal. She was always organized and on top of the details, which kept me at ease.
Communication was superb. Julie, her administrative assistant, was excellent about keeping in touch and updating me about any progress or delays. Caitlin and Julie made sure I never felt like I was left in the dark, which was comforting, especially during such a significant life change. I felt well cared for and knew they had my best interests at heart.
Working with the Family Law Group was straightforward. I felt respected and understood without unnecessary complications or delays. In the end, Caitlin achieved the outcome I hoped for, and the settlement was fair. Caitlin and her team made the process easier, even though it was not simple. Their combination of expertise and human touch left me feeling supported and empowered, ready to move forward with the next chapter of my life.
Anonymous Client
Contact Details
Family Law Group
1579, Hyde Park Road
London, ON, N6H 5L4
Phone: (519) 672-5953