Verified Review
Anonymous Client
The fact that they were dedicated to family law was very encouraging. Their entire team is focused on the same thing.
My case was in regards to my daughter's child support. She's 21 and in school, living on her own. I felt I was being taken advantage of in the end by my ex-wife. I never had an issue with any of my responsibilities—time, financial, or otherwise. In the end, it seemed like perhaps I was more of a paycheck than support. I felt that I was being taken advantage of, where it wasn't about my daughter anymore.
My stepmother referred me to the Family Law Group. She referred about three or four lawyers, with the Family Law Group being the highest of all of them. The fact that they were dedicated to family law was very encouraging. Their entire team is focused on the same thing.
Everyone was very polite. Very nice. It was a nice clean office. I felt like it was a very professional environment. They were very well-spoken and talked to you very personably. I didn't feel like I was being spoken to in legal terms or being talked down to.
I felt very comfortable. Even going to an all-female firm, being a guy arguing against my ex-wife. There was the apprehension of, "Am I going to be judged as a guy." That was just an emotional reaction that didn't have any weight, but it was on my mind going in. Whether it was the receptionist at the front or the two lawyers I spoke to, at no point at all did I feel that way. It was very disarming and very calming. I think that emotion left as quickly as it came in. There was nothing there that made me feel uncomfortable. Right from the go, I felt I was at the right place for the right reasons.
They told me not what I wanted to hear but what I needed to hear. I was validated on the things that were of core importance to me. But then there were things where maybe it was more of, "I want to hear a certain thing than I need." They were very clear, "You need to understand that these are some limitations. These are some precedents, and these are some realities."
I was trying to emotionally check myself and make sure that I mentioned the important facts that I wanted to. It's easy to let your emotions run away with you and lose the point and get a little too emotional. When you've never gone through a legal system before, there's always that thought of, "Have I done the right thing, and am I approaching this the right way? Now I'm going to be under the microscope for all these things, and have I really been on the right path?" To hear the validation of, "Nope, you have the right mindset. You've done the right things. As long as we put things down as they were and as you put them, then everything should be fine." It was a huge weight off to realize I had done the right thing. But to also get that constructive criticism of, "These are the things you need to adhere to, right wrong or indifferent. This is how the system works, and this is what you have to make sure that you're taking into consideration." They were so absolutely clear and honest. Their level of honesty and feedback again told me I was at the right spot.
They had an incredibly deep knowledge of the family legal system and knew exactly what could be done. They were also very clear on possible results and one judge versus another judge and interpretation. Their constructive criticism and absolute level of honesty were some of the best things.
The Family Law Group resolved my case in my favor, a hundred percent of the way that it was proposed with no alteration. It was signed off on the very first day that courthouse services resumed on June 1st. I was pretty blown away. It was almost like stars aligned, and I sat there thinking, "Okay, I did the right thing. I went to the right people because this literally could not have gone better."
They handled things as far as contacting my ex-wife so that I didn't have to. This way, emotions didn't enter the situation. They definitely took care of everything that was needed and more. For something that seemed like a slightly uphill shot, it was perfect.
I got the benefit of multiple resources. They were all very well-educated, well-spoken, well-presented people. They were even humble enough to say, "I'm going to bounce it off to someone else." No one played the big shot. It was all a very focused effort. I felt that I was really getting the value of my dollar, not only from the person but from the team.
I had a lot of questions, and they took the time. They didn't make me feel judged or inferior, or unintelligent. All around, as professional as you can get. Caitlin was very knowledgeable but very casual and very easy to talk to. She was able to pick out the important parts, focus on them and ask a few more questions if needed. She let me say what I needed to say. She was easy to talk to but was very good at what she was doing. Very professional. Honesty was at the forefront, but it was tempered with kindness.
When talking with the staff, It felt like you were casually talking to a nice person. It seemed like they were happy with where they were. It didn't feel like I was talking to a disgruntled employee. It gave a good impression of company morale.
If they said they were going to get back to me within a certain time, they got back to me. Whether they had the answer or not. They were spot on, which is important to me. I am punctual, if nothing else, so that was important. I think if you can't respect someone's time that it's difficult to respect much more. I set a very high precedent for that. My expectation is high, and they met it from the go.
They would be my sole referral and worth every penny. I would be like, "Listen, they're more pricey than most, but it isn't fluff. You are getting exactly what you are paying for and more." The relief they provided was indescribable. When a weight lifts off you, at the time, you don't realize it was there because that's just the way it is. That's just the way you feel. You don't realize that it's there because it's your baseline. It's only after it legitimately leaves that you realize it was there, and this now is the way I'm supposed to feel. Not the way I did before. That wave of realization and the emotional relief and the psychological relief was like, "I'm taking a week off. I need to soak this moment in and absorb it." It was immeasurable.
I went in with feelings of trepidation and being judged, and I felt sincerely congratulated on, "Wow! This is great! Your intention paid off." I felt like they were truly happy for me.
Anonymous Client
My stepmother referred me to the Family Law Group. She referred about three or four lawyers, with the Family Law Group being the highest of all of them. The fact that they were dedicated to family law was very encouraging. Their entire team is focused on the same thing.
Everyone was very polite. Very nice. It was a nice clean office. I felt like it was a very professional environment. They were very well-spoken and talked to you very personably. I didn't feel like I was being spoken to in legal terms or being talked down to.
I felt very comfortable. Even going to an all-female firm, being a guy arguing against my ex-wife. There was the apprehension of, "Am I going to be judged as a guy." That was just an emotional reaction that didn't have any weight, but it was on my mind going in. Whether it was the receptionist at the front or the two lawyers I spoke to, at no point at all did I feel that way. It was very disarming and very calming. I think that emotion left as quickly as it came in. There was nothing there that made me feel uncomfortable. Right from the go, I felt I was at the right place for the right reasons.
They told me not what I wanted to hear but what I needed to hear. I was validated on the things that were of core importance to me. But then there were things where maybe it was more of, "I want to hear a certain thing than I need." They were very clear, "You need to understand that these are some limitations. These are some precedents, and these are some realities."
I was trying to emotionally check myself and make sure that I mentioned the important facts that I wanted to. It's easy to let your emotions run away with you and lose the point and get a little too emotional. When you've never gone through a legal system before, there's always that thought of, "Have I done the right thing, and am I approaching this the right way? Now I'm going to be under the microscope for all these things, and have I really been on the right path?" To hear the validation of, "Nope, you have the right mindset. You've done the right things. As long as we put things down as they were and as you put them, then everything should be fine." It was a huge weight off to realize I had done the right thing. But to also get that constructive criticism of, "These are the things you need to adhere to, right wrong or indifferent. This is how the system works, and this is what you have to make sure that you're taking into consideration." They were so absolutely clear and honest. Their level of honesty and feedback again told me I was at the right spot.
They had an incredibly deep knowledge of the family legal system and knew exactly what could be done. They were also very clear on possible results and one judge versus another judge and interpretation. Their constructive criticism and absolute level of honesty were some of the best things.
The Family Law Group resolved my case in my favor, a hundred percent of the way that it was proposed with no alteration. It was signed off on the very first day that courthouse services resumed on June 1st. I was pretty blown away. It was almost like stars aligned, and I sat there thinking, "Okay, I did the right thing. I went to the right people because this literally could not have gone better."
They handled things as far as contacting my ex-wife so that I didn't have to. This way, emotions didn't enter the situation. They definitely took care of everything that was needed and more. For something that seemed like a slightly uphill shot, it was perfect.
I got the benefit of multiple resources. They were all very well-educated, well-spoken, well-presented people. They were even humble enough to say, "I'm going to bounce it off to someone else." No one played the big shot. It was all a very focused effort. I felt that I was really getting the value of my dollar, not only from the person but from the team.
I had a lot of questions, and they took the time. They didn't make me feel judged or inferior, or unintelligent. All around, as professional as you can get. Caitlin was very knowledgeable but very casual and very easy to talk to. She was able to pick out the important parts, focus on them and ask a few more questions if needed. She let me say what I needed to say. She was easy to talk to but was very good at what she was doing. Very professional. Honesty was at the forefront, but it was tempered with kindness.
When talking with the staff, It felt like you were casually talking to a nice person. It seemed like they were happy with where they were. It didn't feel like I was talking to a disgruntled employee. It gave a good impression of company morale.
If they said they were going to get back to me within a certain time, they got back to me. Whether they had the answer or not. They were spot on, which is important to me. I am punctual, if nothing else, so that was important. I think if you can't respect someone's time that it's difficult to respect much more. I set a very high precedent for that. My expectation is high, and they met it from the go.
They would be my sole referral and worth every penny. I would be like, "Listen, they're more pricey than most, but it isn't fluff. You are getting exactly what you are paying for and more." The relief they provided was indescribable. When a weight lifts off you, at the time, you don't realize it was there because that's just the way it is. That's just the way you feel. You don't realize that it's there because it's your baseline. It's only after it legitimately leaves that you realize it was there, and this now is the way I'm supposed to feel. Not the way I did before. That wave of realization and the emotional relief and the psychological relief was like, "I'm taking a week off. I need to soak this moment in and absorb it." It was immeasurable.
I went in with feelings of trepidation and being judged, and I felt sincerely congratulated on, "Wow! This is great! Your intention paid off." I felt like they were truly happy for me.
Anonymous Client
Contact Details
Family Law Group
1579, Hyde Park Road
London, ON, N6H 5L4
Phone: (519) 672-5953