180 Legal Call Feedback
It became a pretty free-flowing conversation... I felt comfortable enough to do that.
Client: Honestly, I'm not big on filling out surveys. But when they reached out and said, "Hey, would you consider this?" It wasn't even a question. It was like, "Yeah, absolutely. I'll definitely set aside that time. You guys are worth it." It wasn't even a question because this normally isn't my thing.
Interviewer: And how was your experience of this call?
Client: Good. Better than I expected. When they said, "Oh, it's going to be a casual conversation." It's like, "Okay, well, it's still business though." I try and wear myself on my sleeve and be as honest as I can. But you're just never sure of the personality you're going to get on the other end of the phone. But after the two-minute preamble was done, of the things you have to say about how it's going to be structured. Again, it became a pretty free-flowing conversation. To the point where I was very honest with you. About how I felt walking in the door. About prejudice. Those were very bearing things where I felt by probably about, I don't know, 20, 25 minutes when I brought that up, I felt comfortable enough to do that.
Interviewer: Do you have any feedback that could help me improve?
Client: Nope. No. You seem pretty personable. When you laughed, it seemed like you were really laughing, not a laugh track of Seinfeld laughing. So you seemed personable and sincere as well. So no. I'd say that was pretty easy.
Interviewer: And how was your experience of this call?
Client: Good. Better than I expected. When they said, "Oh, it's going to be a casual conversation." It's like, "Okay, well, it's still business though." I try and wear myself on my sleeve and be as honest as I can. But you're just never sure of the personality you're going to get on the other end of the phone. But after the two-minute preamble was done, of the things you have to say about how it's going to be structured. Again, it became a pretty free-flowing conversation. To the point where I was very honest with you. About how I felt walking in the door. About prejudice. Those were very bearing things where I felt by probably about, I don't know, 20, 25 minutes when I brought that up, I felt comfortable enough to do that.
Interviewer: Do you have any feedback that could help me improve?
Client: Nope. No. You seem pretty personable. When you laughed, it seemed like you were really laughing, not a laugh track of Seinfeld laughing. So you seemed personable and sincere as well. So no. I'd say that was pretty easy.
Contact Details
Family Law Group
1579, Hyde Park Road
London, ON, N6H 5L4
Phone: (519) 672-5953